Smart Consumer Tips for Hiring a Roofing Contractor

The front range and metro Denver kicked off this week with strong storms producing rain, hail, and wind gusts up to 60 mph. The National Weather Service warns that severe storms peak in late May through the first two weeks in June for Colorado residents. Golf ball size hail left many with cracked windshields and bruised spring gardens. And thousands of area residents are left wondering about the condition of their roof and expecting roofers to start knocking on their door.

Just because a roofer knocks on doors doesn’t mean they are suspect. Both reputable roofing companies and out-of-state “storm chasers” alike will be out meeting with homeowners in their neighborhoods. As long as consumers ensure they are dealing with a local, reputable company, it is OK to work with someone who came to your door.

Here’s how to tell:

Research the Company

Grab your computer, smartphone, or tablet and start searching for information on the company. At Premier Roofing, we believe there are three important signs that can help indicate the validity and integrity of a business:

  1. A physical address (and no, P.O. Boxes don’t count).  Can you hop in the car and drive to the company’s place of business if necessary?
  2. Reviews: look at what other customers have said about the company.  Consider reading reviews on Google, Yelp, Angie’s List, Tom Martino, Better Business Bureau, etc.
  3. Length of time in business.  A company that has been around for a while comes with experience and a reputation.

Only Render Payment Upon Completion of the Job

If a contractor asks you to pay money upfront, this should be an immediate red flag.  Most contractors have a line of credit from their suppliers for materials.  If they insist upon payment for materials before beginning the job, it could be a bad sign.

Hire a Company That Knows the Insurance Claim Process

If your contractor doesn’t understand your insurance paperwork, and can’t help you discuss your property repairs with your insurer, it could really cost you.  In fact, you may foot the bill for work that should be covered in your claim.  If your policy has full replacement cost provisions, it’s unlikely you would be limited to a cheap or disreputable contractor even if your adjuster is only offering a small settlement up-front.

Finally, keep in mind that after major storms there tends to be an outpour of negative media coverage surrounding the roofing industry.  While a small percentage of dishonest roofing companies become sensationalized, this does not mean that the industry is corrupt.  The vast majority of roofers are honest, hard-working Americans who help home and business owners restore damaged property.  It’s okay to trust a company that’s looking to help, just take the time to do your research before you hire out the job.